1. ACCEPTANCE
These terms apply to your use of the Team Prime Gym website. By accessing or using the website, you agree to these terms. If you do not agree, please do not use the website.
2. WEBSITE INFORMATION
We aim to keep website information accurate and current. Gym access, staffed hours, prices, offers, inclusions, coaching availability and equipment may change. Contact Team Prime if information is important to your decision or before making a special trip.
Submitting an enquiry does not create a booking, membership or service agreement. Team Prime will confirm availability and any next steps directly with you.
3. MEMBERSHIPS AND CLUB TERMS
Memberships, Prime Start, casual entry, personal training and other services may be subject to separate Membership Terms and Conditions, waivers, induction requirements or service arrangements. The applicable terms will be made available at the front desk or by emailing admin@teamprimegym.com.au. If these website terms conflict with a signed membership or service agreement, that agreement applies to the extent of the conflict.
The minimum age to join or use Team Prime membership services is 16. If you are 16 or 17, contact the gym before joining so the team can explain the applicable process.
4. CANCELLATION INFORMATION
Cancellation requests can be made at the front desk or by email. The Team Prime No Lock-In membership can be cancelled with one week's notice. Membership access and obligations continue until the notice period and any period already paid have ended.
Other memberships have the minimum terms displayed with their offer and are governed by the applicable Membership Terms and Conditions. Ask at the front desk or email us for a current copy before joining.
5. FITNESS AND HEALTH INFORMATION
Website content is general information and is not medical advice, diagnosis or treatment. Exercise carries inherent risks and individual needs differ. Consider your health, experience and circumstances before participating, follow facility and coach instructions, and obtain advice from a qualified health professional where appropriate.
Stop exercising and seek appropriate assistance if you experience pain, dizziness, shortness of breath or another concerning symptom.
6. ACCEPTABLE USE
You must not use the website to:
- break the law, infringe another person's rights or submit false or misleading information;
- introduce malware, interfere with security or attempt unauthorised access;
- harvest information, scrape the website at unreasonable volume or misuse forms;
- impersonate another person or send abusive, unlawful or unsolicited material; or
- copy or exploit website content beyond what is permitted by law or these terms.
7. INTELLECTUAL PROPERTY
Unless stated otherwise, Team Prime owns or is licensed to use the website design, text, branding, photographs, graphics and other content. You may view and print reasonable extracts for personal, non-commercial use. Other reproduction, modification, distribution or commercial use requires prior written permission.
8. THIRD-PARTY SERVICES AND LINKS
The website may link to or embed third-party services such as Web3Forms, Google Maps, Google Reviews and Instagram. Those services are controlled by their providers. We are not responsible for their availability, content, security or privacy practices, and a link does not imply endorsement of all third-party content.
9. PRIVACY
Our Privacy Policy explains how we handle personal information collected through the website and our services.
10. LIABILITY AND CONSUMER RIGHTS
Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or another applicable law.
To the extent permitted by law, Team Prime is not liable for loss arising solely from reliance on general website information, interruption or unavailability of the website, or the acts and systems of third-party services. You are responsible for assessing whether website information and any exercise activity are appropriate for your circumstances.
11. CHANGES AND AVAILABILITY
We may update the website and these terms, or suspend part of the website, at any time. The current terms will be published here with their updated date. Continued use after an update means you accept the revised terms.
12. GOVERNING LAW
These terms are governed by the laws of Victoria, Australia. Courts with jurisdiction in Victoria may hear disputes relating to these terms, subject to any rights you have under applicable consumer law.
13. CONTACT
Team Prime Gym
564–566 Mt Alexander Road, Ascot Vale VIC 3032
Email: admin@teamprimegym.com.au
Phone: 0421 744 459