TEAM PRIME FAQ

GOOD QUESTIONS.
STRAIGHT ANSWERS.

Memberships, access, coaching, first visits and the facility—without making you hunt for the details.

$4914-DAY PRIME START
$18.95OFF-PEAK FROM / WEEK
24/7MEMBER ACCESS OPTIONS
$15REPEATABLE CASUAL ENTRY
01

STARTING AT TEAM PRIME

YOUR FIRST VISIT.

What is the best way to try Team Prime?

Prime Start is the most complete first experience. For $49, you receive 14 days of 24/7 access, a personalised three-session weekly program, two coached small-group equipment orientations, an optional body-composition baseline and a Day-10 review.

Can I train casually without joining?

Yes. Train + Trial is a repeatable $15 casual entry option available during staffed hours.

Is Prime Start only for beginners?

No. It is designed for beginners, people returning after a break and experienced lifters who want to assess the facility properly before joining.

Do I receive the $49 back if I join?

The $49 is credited toward your membership when you join during Prime Start or within seven days after your Passport ends.

02

ACCESS + MEMBERSHIPS

CHOOSING YOUR PLAN.

Which memberships include 24/7 access?

The 6-month, 12-month and no-lock-in Team Prime memberships include 24/7 access. Prime Platinum does too. Prime Time is limited to Monday–Friday from 10am to 3pm.

What is the lowest weekly membership?

Prime Time is $18.95 per week and provides weekday off-peak access from 10am to 3pm.

What are the Team Prime term options?

The 12-month Team Prime membership is $21.95 per week. The 6-month option is $23.95 per week. Both include 24/7 access.

Does the no-lock-in option have a minimum term?

No. Team Prime No Lock-In is $25.95 per week and has no minimum contract term. It can be cancelled with one week's notice at the front desk or by email. Membership remains active until the notice period and any already-paid period have ended.

How do I cancel a membership?

Cancellation requests can be made at the front desk or by emailing Team Prime. The current Membership Terms and Conditions are available from the team.

What is the minimum age?

The minimum age to join or use Team Prime membership services is 16. If you are 16 or 17, contact the team before joining so they can explain the applicable process.

Is there a joining fee?

No joining fee is shown for the current Team Prime membership offers.

03

COACHING

GETTING MORE DIRECTION.

How much is personal training?

A focused 60-minute personal training session with Coach George is $70.

What is Prime Platinum?

Prime Platinum is $89.95 per week on a three-month term. It includes Team Prime 24/7 access, one 60-minute personal training session with George every week and a complimentary Sleepy Barista house beverage each visit.

What does George coach?

George coaches across body transformations, bodybuilding, powerlifting and Olympic weightlifting, with a science-based approach to programming, technique and body composition.

Can experienced lifters use coaching for technique only?

Yes. A personal training session can focus on a specific lift, equipment set-up, technique, program review or the next progression decision.

04

THE FACILITY

ARRIVING + TRAINING.

Where is Team Prime?

Team Prime Gym is at 564–566 Mt Alexander Road, Ascot Vale, Victoria 3032.

Is parking available?

Yes. On-site parking is available at the gym.

What are the staffed hours?

Staffed hours are Monday–Friday from 6am to 8pm and Saturday–Sunday from 8am to 3pm.

Does the gym have showers and change rooms?

Yes. Team Prime has premium change rooms and showers, as well as the on-site Sleepy Barista café.

What equipment is available?

The 315m² floor includes PRIME SmartStrength and SmartCam machines, Rogue racks, calibrated plates and specialist equipment for strength, hypertrophy, powerlifting and Olympic lifting.

STILL NOT SURE?

COME IN.
ASK THE TEAM.

Plan a visit during staffed hours or start with Prime Start if you want the most complete introduction.

564–566 MT ALEXANDER ROAD · ASCOT VALE

READY WHEN YOU ARE.

Clear choices · Straight answers · A proper first step